Terms of Service
Effective date: July 17, 2026
These Terms of Service (“Terms”) are a binding agreement between you and Trussora Inc. (“Trussora,” “we,” “us”), a Delaware corporation. They govern your access to and use of Trussora’s website, application, and services (the “Service”). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
1. The Service
Trussora is an AI-assisted system that helps you structure, organize, and preserve your business thinking into a durable, user-owned strategic foundation. Trussora’s AI proposes structure; you confirm what becomes part of your Business; Trussora preserves what you confirm. Trussora does not make business decisions for you and does not guarantee any business result.
2. Eligibility & accounts
You must be at least 18 years old and able to form a binding contract. You access the Service by signing in (currently via Google sign-in). You are responsible for your account, for keeping your login secure, and for activity under your account. Provide accurate information and keep it current.
3. Acceptable use
You agree not to: use the Service unlawfully or to infringe others’ rights; upload content you do not have the right to use; attempt to access other users’ data; reverse engineer, scrape, or disrupt the Service; or misuse the AI features to generate unlawful content. We may suspend or terminate accounts that violate these Terms.
4. Subscriptions, free trial & billing
Free trial. New subscriptions begin with a 14-day free trial. You provide a payment method at sign-up. You are not charged during the trial. If you do not cancel before the trial ends, your paid subscription begins automatically and your payment method is charged.
Plans & pricing — your rate is locked for the life of your active account. Paid plans are billed monthly at the rate for your pricing cohort when you first subscribe (Founding $39 / Early Access $49 / Core $79 per month). Your rate stays locked for as long as your account remains active — including through a pause (see Pause, below). If you cancel, you permanently lose your locked rate. If you subscribe again later, you join whichever pricing cohort is open at that time, at that rate, with no claim to your previous rate.
Auto-renewal. Your subscription renews automatically each month at your locked rate until you cancel. We disclose the trial length, price, and renewal terms at sign-up.
Promotional discounts. Any promotional discount (for example, a retention offer) applies to future invoices only, is one-time, and does not refund or reduce a past charge. A discount that spans several billing cycles simply stops applying to any period after you cancel.
Pause. You may pause your billing for up to three months. While paused, you are not charged, your data is preserved, your access is read-only, and your locked cohort rate is held. Your subscription automatically resumes at the end of the pause; we give you advance notice before it resumes and before any charge — we never resume with a silent charge. A pause does not extend or refund any paid period.
Payments. Payments are processed by Stripe. You authorize us (through Stripe) to charge your payment method on a recurring basis. Applicable taxes may apply.
Trial accounts cannot export content from the Service.
5. Cancellation, refunds & data after cancellation
Cancel anytime. You may cancel your subscription at any time from your account. When you cancel, your subscription stops renewing and you are not charged again.
Access continues to the end of your paid period. You keep full access to the Service — including export — until the end of your current paid billing period.
No partial refunds. Cancelling does not refund the unused portion of your current period; the access you keep through the end of the period is what you’ve paid for. Payments are otherwise non-refundable, except where required by law or for a clear billing error.
You lose your locked rate. Cancelling permanently ends your locked cohort rate (see Section 4).
Erasure after cancellation. At the end of your paid period, your access ends and your content is scheduled for permanent deletion. We retain it for up to 90 days after cancellation (7 days for trial accounts), then permanently erase your content, uploaded files, and account. After erasure, we may keep anonymized analytics (with identifiers removed) and a minimal record of the deletion.
Deleting your account & data (separate path). You may instead choose “Delete account & data” at any time — a deliberate, confirm-to-proceed action. This schedules permanent erasure of your account and all content, including uploaded files, as soon as you confirm, regardless of your billing date.
Trial cancellation. If you cancel during your free trial, your trial ends immediately, you are not charged, and your access ends at cancellation.
6. Your content & ownership
You own the business context, inputs, uploads, and the strategic foundation you create and confirm in Trussora (“Your Content”). We do not claim ownership of Your Content. You grant us a limited license to store, process, and display Your Content solely to operate and provide the Service to you. You are responsible for Your Content and represent that you have the rights to it.
7. AI-assisted features
Trussora’s AI features are powered by Anthropic’s Claude API for processing only. The AI interprets, distills, organizes, and proposes structure for your review. It does not make final decisions and is not a substitute for your judgment or for professional advice (legal, financial, tax, or otherwise). AI-assisted output may contain errors — review it before relying on it. Trussora makes no guarantee of any business, financial, or strategic outcome. Nothing becomes part of your durable Business context until you confirm it. (See our Privacy Policy for how your data is handled, including that it is not used to train AI models.)
8. Trussora’s intellectual property
The Service — including our software, design, brand, and the structural and curation system (including the Curator and Riff features) — is owned by Trussora and protected by law. These Terms do not grant you any right in our intellectual property except the limited right to use the Service.
9. Exports
While your subscription is active — including through the end of your paid period after you cancel — you may export portable copies of selected outputs. Exports are convenience copies; the living foundation within the Service remains the source of truth. Exports are not available to trial accounts.
10. Disclaimers & limitation of liability
The Service is provided “as is” and “as available,” without warranties of any kind, express or implied, including fitness for a particular purpose or any guaranteed result. To the maximum extent permitted by law, Trussora will not be liable for indirect, incidental, special, consequential, or punitive damages, and our total liability for any claim relating to the Service will not exceed the amount you paid us in the 12 months before the event giving rise to the claim.
11. Changes, suspension & termination
We may modify or discontinue features with reasonable notice. We may suspend or terminate access for violation of these Terms. You may stop using the Service at any time. Sections that by their nature should survive termination (ownership, disclaimers, limitation of liability, governing law) survive.
12. Governing law & disputes
These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-laws rules. Before filing any claim, you agree to first contact us at support@trussora.ai so we can try to resolve it informally. Any dispute that cannot be resolved informally will be brought in the state or federal courts located in Delaware, and you consent to their jurisdiction. If you are a consumer, this section does not deprive you of the mandatory protections of the consumer-protection laws of your country or state of residence, which continue to apply where they cannot be waived.
13. Changes to these Terms
We may update these Terms. If we make material changes, we will provide notice (for example, by email or in-app). Your continued use after the changes take effect means you accept the updated Terms.
14. Contact
Questions about these Terms: support@trussora.ai · Trussora Inc.
From scattered to structured.
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