Terms of Service

Effective date: June 20, 2026

These Terms of Service (“Terms”) are a binding agreement between you and Trussora Inc. (“Trussora,” “we,” “us”), a Delaware corporation. They govern your access to and use of Trussora’s website, application, and services (the “Service”). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. The Service

Trussora is an AI-assisted system that helps you structure, organize, and preserve your business thinking into a durable, user-owned strategic foundation. Trussora’s AI proposes structure; you confirm what becomes part of your Business; Trussora preserves what you confirm. Trussora does not make business decisions for you and does not guarantee any business result.

2. Eligibility & accounts

You must be at least 18 years old and able to form a binding contract. You access the Service by signing in (currently via Google sign-in). You are responsible for your account, for keeping your login secure, and for activity under your account. Provide accurate information and keep it current.

3. Acceptable use

You agree not to: use the Service unlawfully or to infringe others’ rights; upload content you do not have the right to use; attempt to access other users’ data; reverse engineer, scrape, or disrupt the Service; or misuse the AI features to generate unlawful content. We may suspend or terminate accounts that violate these Terms.

4. Subscriptions, free trial & billing

Free trial. New subscriptions begin with a 14-day free trial. You provide a payment method at sign-up. You are not charged during the trial. If you do not cancel before the trial ends, your paid subscription begins automatically and your payment method is charged.

Plans & pricing. Paid plans are billed monthly at the rate for your pricing cohort at the time you first subscribe (Founding $39 / Early Access $49 / Core $79 per month). Your rate is set when you first subscribe.

Auto-renewal. Your subscription renews automatically each month at the then-current rate for your plan until you cancel. We disclose the trial length, price, and renewal terms at sign-up.

Payments. Payments are processed by Stripe. You authorize us (through Stripe) to charge your payment method on a recurring basis. Applicable taxes may apply.

Trial accounts cannot export content from the Service.

5. Cancellation, refunds & data after cancellation

Cancel anytime. You may cancel your subscription at any time from your account.

No refunds. Payments are non-refundable. The 14-day free trial lets you evaluate the Service before any charge. Cancelling stops future charges; we do not provide refunds for amounts already paid, except where required by law or for a clear billing error.

Access ends on cancellation. When you cancel, your access to the Service ends. Export anything you want to keep before you cancel — you cannot export after cancellation.

Data retention then deletion. After cancellation we retain your data for 90 days (or 7 days for trial accounts), during which it is not accessible to you and may be restored only by contacting support, after which it is permanently deleted.

6. Your content & ownership

You own the business context, inputs, uploads, and the strategic foundation you create and confirm in Trussora (“Your Content”). We do not claim ownership of Your Content. You grant us a limited license to store, process, and display Your Content solely to operate and provide the Service to you. You are responsible for Your Content and represent that you have the rights to it.

7. AI-assisted features

Trussora’s AI features are powered by Anthropic’s Claude API for processing only. The AI interprets, distills, organizes, and proposes structure for your review. It does not make final decisions and is not a substitute for your judgment or for professional advice (legal, financial, tax, or otherwise). AI-assisted output may contain errors — review it before relying on it. Trussora makes no guarantee of any business, financial, or strategic outcome. Nothing becomes part of your durable Business context until you confirm it. (See our Privacy Policy for how your data is handled, including that it is not used to train AI models.)

8. Trussora’s intellectual property

The Service — including our software, design, brand, and the structural and curation system (including the Curator and Riff features) — is owned by Trussora and protected by law. These Terms do not grant you any right in our intellectual property except the limited right to use the Service.

9. Exports

While your subscription is active, you may export portable copies of selected outputs. Exports are convenience copies; the living foundation within the Service remains the source of truth. Exports are not available to trial accounts.

10. Disclaimers & limitation of liability

The Service is provided “as is” and “as available,” without warranties of any kind, express or implied, including fitness for a particular purpose or any guaranteed result. To the maximum extent permitted by law, Trussora will not be liable for indirect, incidental, special, consequential, or punitive damages, and our total liability for any claim relating to the Service will not exceed the amount you paid us in the 12 months before the event giving rise to the claim.

11. Changes, suspension & termination

We may modify or discontinue features with reasonable notice. We may suspend or terminate access for violation of these Terms. You may stop using the Service at any time. Sections that by their nature should survive termination (ownership, disclaimers, limitation of liability, governing law) survive.

12. Governing law & disputes

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-laws rules. Before filing any claim, you agree to first contact us at support@trussora.ai so we can try to resolve it informally. Any dispute that cannot be resolved informally will be brought in the state or federal courts located in Delaware, and you consent to their jurisdiction. If you are a consumer, this section does not deprive you of the mandatory protections of the consumer-protection laws of your country or state of residence, which continue to apply where they cannot be waived.

13. Changes to these Terms

We may update these Terms. If we make material changes, we will provide notice (for example, by email or in-app). Your continued use after the changes take effect means you accept the updated Terms.

14. Contact

Questions about these Terms: support@trussora.ai · Trussora Inc.

From scattered to structured

PRODUCT

Pricing

COMPANY

LEGAL

Refund Policy